Guang Quan Tan (William) · Melbourne

I bridge business and technology.

Final-year Monash Business Information Systems student with hands-on industry client experience, business analysis, IT support and commercial operations.

Explore work Resume
MU
Monash University · BIS
CS
CS TAN · 3-role progression
26
Dec 2026 · expected graduation
Core profile Business ↔ Technology Understand · structure · deliver · validate
BA
Business AnalysisRequirements · process mapping · stakeholders · UAT
BIS
Business Information SystemsSystems thinking · workflows · business rules · data
IT
IT SupportTroubleshooting · devices · connectivity · business software
BD
Business Development & OperationsB2B · suppliers · quotations · sourcing · operations
SQL / DATA UAT EXCEL SYSTEMS
Guang Quan Tan (William) · Melbourne

Business, systems and operations — connected.

I bring together commercial context from CS TAN, Business Information Systems study at Monash, and hands-on systems delivery. That means I can understand the user problem, speak with the business, work with data and stay close to implementation.

Open to opportunitiesAustraliaMalaysiaSingapore
01Business AnalysisRequirements · process · stakeholders · UAT
02Systems / BISWorkflows · rules · data · digital processes
03IT SupportUsers · devices · connectivity · business software
04Business DevelopmentB2B · suppliers · quotations · sourcing · operations
3 rolesProgression at CS TAN
100+E-commerce listings
22 paxCorporate booking workflow
2 reposPublic technical work
2020Commercial exposure starts
E-commerceOnline operations
IT SupportUsers & technology
Business AnalysisExcel & decisions
BD & OperationsCustomers & suppliers
Monash BISSystems · SQL · UAT
Graduate roles2027

Selected Projects

Featured work · Interactive concept previews
Industry client · MonashExpo 2026

Agencia Change Engine

↗

Improving guided onboarding and user experience in an organisational change platform, as part of a real client project with Agencia Change.

Business AnalysisUX / OnboardingAcceptance CriteriaTestingTeam Delivery
Explore case study →
SystemsPublic repo

TanShift

↗

Staff scheduling system designed to replace fragmented rostering workflows.

Next.js Supabase PostgreSQL Workflow DesignBusiness Analysis
View case study →
ProductPublic repo

InnerLeaf

↗

AI-assisted reflection product with structured Gemini output, Supabase auth/data, user/admin routing and Playwright acceptance tests.

Next.jsSupabaseGoogle GeminiPlaywrightRole-based UX
View case study →
DataSQL / ERD

Oracle Database Project

↗

Database design focused on business rules, ERD structure and SQL integrity.

Oracle SQL ERDNormalisationRelational Design
View case study →

What I can do

Capabilities grounded in real work
01
Business AnalysisTranslate ambiguity into requirements and decisions.
Requirements Gathering · Process Mapping · Acceptance Criteria · Stakeholder Communication · UAT
Agencia Change · CS TAN
02
Business Information SystemsConnect business rules with systems and data.
Systems Analysis · Workflow Design · Business Rules · Data Modelling · Digital Process Improvement
Monash BIS · TanShift · Database
03
IT SupportUnderstand users and technology at the operational level.
Troubleshooting · Devices · Printers · Email · Connectivity · Business Software
CS TAN
04
Business Development & OperationsWork comfortably with customers, suppliers and commercial workflows.
B2B Communication · Supplier Sourcing · Quotations · Invoices · Pricing Support · Operations
CS TAN · E-commerce

Working toolkit

Skills and software I actually use
Analyse
RequirementsProcess MappingStakeholdersExcel AnalysisUAT
Structure
Systems AnalysisWorkflow DesignBusiness RulesERDData Modelling
Build & validate
SQLPostgreSQLOracle SQLNext.jsSupabaseGit / GitHubPlaywright
Operate
TroubleshootingBusiness SoftwareB2B CommunicationSupplier SourcingE-commerce Operations
SoftwareMy working environment

Analysis, collaboration, data and delivery tools used across coursework, projects and commercial work.

FigmaFigma
MiroMiro
TrelloTrello
GitHubGitHub
VS CodeVS Code
Next.jsNext.js
SupabaseSupabase
PostgreSQLPostgreSQL
Oracle SQLOracle SQL
XExcel
CanvaCanva
JSJavaScript

Experience

Progression through real business work
CS TAN Technology & Enterprise

From solving user issues → analysing operations → supporting business growth.

View commercial case →
01
SEP 2022 – MAR 2023
IT Support Assistant
DevicesEmailBusiness SoftwareDigital Records
02
MAR 2023 – AUG 2023
Retail Business Analyst Assistant
ExcelInventoryPricingDemand
03
AUG 2023 – PRESENT
Business Development & Operations Assistant
B2BSuppliersQuotationsOperations
3 stagesGrowing responsibility inside one business
ExcelSales · stock · margins · demand
22 paxCorporate booking · itinerary · invoice
B2BCustomers · suppliers · quotes · records
E-commerce Coordinator · Lazada / Shopee · Feb 2020 – Present · 100+ product listings
E-commerce
Australia · Malaysia · Singapore

Open to graduate and entry-level roles across business analysis, systems, IT and technology.

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